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SMS Terms and Conditions

2. 1 SMS For Consent Communication The Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. 2 Types of SMS Communications If you have consented to receive text messages from GNB Bank, you may receive text messages related to: (Appointment reminders, meetings, and follow-ups on cases).
For Example: Hello! Thank you for contacting GNB Bank, how can we help you?
Reply STOP to opt-out at any time. Message and data rates may apply, for assistance, text HELP or visit Privacy Policy and SMS Terms and Conditions.

2. 3 Message Frequency Our SMS message frequency will be from 50 to 1000 text messages daily across all users.

2. 4 Potential Fees for SMS Messaging Many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.

2. 5 Opt-In Method Customer will Opt-In for SMS messaging from GNB Bank through (intake forms, verbally, filling out a paper form, or visiting www.gnbbank.com/contact-us). This agreement for SMS will not be shared with third parties for marketing purposes.

2. 6 Opt-Out Customer will be able to Opt-Out of SMS messaging from GNB Bank by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. They can Opt back in at any time by replying START.

2. 7 Help If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.gnbbank.com/contact-us.

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

2.8 Standard Message Disclosures

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” or visit our Privacy Policy and SMS Terms and Conditions pages.
  • Message frequency may vary.

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